Privacy Policy

At Master Technicals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in Dubai.

1. Information We Collect

When you use our website or services, we may collect the following types of information:

• Personal Information: Name, phone number, email address, and location details you provide when booking services or contacting us.

• Service Information: Details about the services you request, including maintenance and repair records.

• Technical Data: IP address, browser type, device information, and browsing activity to improve user experience.

• Communication Data: Any correspondence between you and Master Technicals, including emails, phone calls, and messages.

2. How We Use Your Information

We use the information collected to:

• Provide, operate, and maintain our services and website.

• Process your bookings and respond to inquiries.

• Improve our service quality and customer experience.

• Send you important updates, service reminders, or promotional offers (only if you opt-in).

• Comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

• Trusted service providers or partners who assist in delivering our services (e.g., payment processors, communication providers).

• Regulatory authorities when required by law or to protect our legal rights.

• In cases of business transfer, such as mergers or acquisitions.

4. Data Security

Master Technicals implements reasonable security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, so please use caution when sharing information online.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information.

• Request deletion or restriction of your data.

• Opt-out of marketing communications.

• Withdraw consent at any time where applicable.

To exercise these rights, please contact us at mastertechnicls@gmail.com.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. You can manage cookie preferences via your browser settings.

7. Children’s Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from children. If we learn we have collected data from a child without parental consent, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Master Technicals
Office No.14 X19 England Cluster, International City, Dubai
Phone: +971556557200
Email: mastertechnicls@gmail.com